Apex was Born from a personal passion for watches as each major event in life for example graduating from university, getting a promotion at work, or on significant birthdays I found my self desiring to purchase a quality watch to mark a special time in my life.
However, over the years as my collection of watches, grew it became harder to find anything in today's watch market at a reasonable price that was both unique and high quality and APEX was born.
All Apex watches undergo stringent inspection and after passing quality control each watch has a holographic quality control sticker applied by hand. We also use quality craftsmen with years of experience to produce each timepiece.
We know you will be looking forward to receiving your Apex Watch that's why we offer our customers fast and free shipping in the UK you should expect to receive your Watch 2- 3 after making your purchase.
You have a 14 day return window to decide if you’re 100% Satisfied with your APEX Watch.
To request a refund, simply email Darren@apexuk.store – provide your Order number and the reason for Requesting a refund. You should expect a reply from customer service within 24 to 48 hours.
To receive a full refund, we will require the Watch back, in the condition as you received it, using a tracked courier service and returned to the address details given over email correspondence from our customer service team.
The watch must be in its original condition as you received it. If anything is compromised (ex: used metal strap, scratches from use, missing silicone strap), then it will not be made liable for a full refund.
Some returned watches may be subject to a restocking fee at our discretion, depending on the condition of product & packaging. In the unlikely situation a product is defective and you are requesting a refund, we will require video confirmation and the original product returned back.
We suggest you use a tracked parcel service for return. Once the package has been received, your refund will be processed within 7 business days, as well as receiving a notification by email.